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Returns Policy

Purchased an item you would like to return? Read on!

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You item needs to be returned within 21 days of purchase.

To start a return, you can contact me. You are responsible for the cost of the shipping to return the item. Please ensure the item is adequately packaged when returning to prevent damage. If it arrives back damaged due to lack of packaging, unfortunately I cannot swap or refund you. 

Damages and issues

Please inspect your order upon arrival and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. For damaged items, please retain the item and any packaging. It is vital the packaging is retained. I cannot send a replacement if this is not done. My courier agent will arrange to have the damaged item collected from you and I will send you a replacement.

If I have sent the wrong item, I will send you the correct item and include a bag for you to return the incorrect item.

Unfortunately, I cannot accept returns on gift cards.

Exchanges

To be eligible for an exchange your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Exchanges can only be done within 21 days of purchase. You are responsible for the postal charge for the return and for your replacement item. Please ensure the item is adequately packaged when returning to prevent damage. If it arrives back damaged due to lack of packaging, unfortunately I cannot exchange your product.

Refunds

I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method (excluding shipping). Please remember it can take some time for your bank or credit card company to process and post the refund.